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EndNote 21 guide

Download or upgrade EndNote

How to use the EndNote reference management software

Download EndNote

All Murdoch University students and staff can download and use EndNote at no cost. For compatibility requirements, see the EndNote website:

Students

Click on the link below to download the EndNote software to your computer:

Download EndNote

Be sure to select the correct operating system from the drop-down menu (Mac or Windows). You will be asked to log in with your Murdoch log in details.

EndNote's installation files will download as a .zip folder, which will need to be extracted before you can install the software. This step is crucial to ensure the licensed version of EndNote installs successfully.

Windows

  1. Open the downloaded .zip folder
  2. Right click on the blank space within the folder and select '"Extract All". Note: 
  3. A new window should appear. Click on the "Extract" button in the bottom right of this folder to finish unzipping the folder
  4. A new window should then appear in file explorer which looks very similar to the .zip version (but with different file types).
  5. Double click on "EN21Inst" and go through all of the steps of the installation as prompted.

Apple logoMac

  1. Right-click on the zipped folder
  2. If Archive Utility is set as your default, select "Open" to unzip your file 
  3. If Archive Utility is not set as your default, right click and select "Open With", then choose "Archive Utility"
  4. Click the appropriate icons to access the extracted files.

Note: You should not be asked to enter a product key at any point in this process. If you have followed the steps above and are still asked to enter a product key, please contact IT Services for assistance.

For further help with installing EndNote, please contact IT Services:

Staff

Murdoch University staff members can download EndNote onto their Murdoch PC from the Company Portal:

  1. Type "Company Portal" into the Windows search bar on your Murdoch PC
  2. Select the "Company Portal" app
  3. Type "EndNote" into the Company Portal search bar and select "Search"
  4. Select the EndNote app
  5. Click on the Install button.

"Company Portal" typed in to the Windows search bar, showing the Company Portal app available to select.

Staff members who wish to download EndNote onto a personal PC can do so using the instructions for students above.

Upgrade EndNote

Continue to use EndNote 20

This guide is based on EndNote 21. If you are still using EndNote 20, we strongly recommend upgrading to EndNote 21 unless you:

  • Are very close to finishing your studies
  • Are a continuing student who has already commenced theses or other major works using an older version of EndNote
  • Do not have access to either Windows 10 or later, or MacOS 10.14 or later (required to run EndNote 21).

If you wish to still use EndNote 20, see our EndNote 20 guide for further assistance. Please note that some of the links to older versions of the software and guides may no longer work in the old EndNote guide - Ask our Librarians for further assistance if required:

Upgrade to Endnote 21

To upgrade from an older version of EndNote to EndNote 21, follow the instructions linked below:

If you need technical assistance with upgrading EndNote on your computer, contact IT Services for assistance: