Apple have just released the new MacOS Catalina and have made the decision to drop all 32-bit application support with this release, which will impact EndNote.
Please ensure you have updated to X9.3 before updating to Catalina
Clarivate have released the X9.3 update to Endnote. This converts Endnote into a 64-bit application, ensuring its continuing compatibility with MacOS. We recommend anybody using Endnote X9 completes this update, but especially if you intend to upgrade to MacOS Catalina.
If you have already updated to Catalina you will need to reinstall EndNote X9.3.1 Here's the link (don't forget to save a backup of your Library beforehand).
You can access a PDF copy of our EndNote Training Guide for Mac below. Please consult the training guide first; if you have more specific issues please visit our Ask a Librarian desk from Monday – Friday 10am -2pm.
We recommend you use Mozilla Firefox as your browser when using direct export from databases on a Mac.
Mozilla-based browsers allow you to specify how to handle the data when you initiate a direct export, permitting you to select the EndNote application.
There are known problems with the way Internet Explorer, Chrome and current Safari browsers on a Mac OSX system handle MIME types, and this causes problems with the ability to directly export from certain websites into EndNote.
The Cite While You Write (CWYW) functions put an EndNote submenu of commands on Word’s Tools menu. They allow EndNote to format citations and create a bibliography for the document that is open in Word. Depending on your version of Word you may see either a floating EndNote toolbar or one which is added to the standard Word toolbar options.
For more information click here.
When downloading references into EndNote for Mac, sometimes direct export will not work; instead the output file will get downloaded onto the Desktop and you will need to import it into EndNote.
Ebscohost Databases allow you to do a direct export of your records into EndNote.
JSTOR, ScienceDirect & Scopus
JSTOR, ScienceDirect & Scopus download an RIS format file into your Downloads folder. When you import the file, use the Import option “Reference Manager (RIS)” to import your data.
Web of Science
Web of Science downloads an .xml file to Documents. When you click on it the import feature of EndNote opens. You need to select the “EndNote generated .xml” option from the dropdown menu to import it.
The information on this page has been reproduced from CDU with permission.